Installing the eCandidus™ Webtop

The eCandidus™ Webtop is installed in a Microsoft Server that has IIS configured. If you want to be able to use the Webtop from outside, the seerver must be accesible from the outside. This server can the same computer that the eCandidus™ Server is installed in.

Installation is done as you would any other eCandidus install package. Full instructions can be found in Updating Step by Step.

 

Configuring

The eCandidus™ Webtop has the following configuration options:

ServerIPThe IP address where the eCandidus™ Server is located. Defaults to 127.0.0.1
ExternalDirectoryThe location that maps to the ExternalDirectory entry

 

Changing the options

You can change the options using the IIS Manager found as part of the Administrative Tools in the Control Panel. Once you have launched the IIS Manager:

Select the Properties option when you right click on the eCandidusWebtop.

Next select the ASP.NET tab.

And click on the Edit Configuration button.

Click on the option that you want to change in the bottom grid and click on the Edit button to edit it.

 

ServerIP

The ServerIP is the IP address where the eCandidus™ Server is located. The default value of 127.0.0.1 tells the system that the server in the same computer as the Webtop. There are occasions when the server has been "locked down" and the 127.0.0.1 address does not work. In those occassions you will have to use the address of the server as provided by your IT staff. You will also have to change the option if the Webtop is located on a different computer than where the eCandidus™ Server is located.

 

ExternalDirectory

The ExternalDirectory entry tells the Webtop where the ExternalDirectory setting of eCandidus™ Desktop is located. Lets take a simple example first.

ExternalDirectory on the Desktop is set to "S:\DOCS" and "S:" is mapped to the server directory "C:\SHARED", Webtop is running on the server - In this case the ExternalDirectory should be set to "C:\SHARED\DOCS".

Same directory structure, Webtop is running on a different computer - Map to "S:" the shared directory on the server. Set ExternalDirectory to "S:\DOCS"

If the ExternalDirectory is left blank, the Webtop users will not be able to download any attachments.

 

AllowUpload

Normally the associates are not allowed to upload attachments, however by setting this option to Y uploads will be allowed.

 

System Settings

Once you have installed the Webtop, you should let eCandidus™ Desktop know that it is available:

Enter the URL that the user would enter to reach the Webtop.